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Telecommunications Building Blocks

A deep dive course that covers complex technology architecture involved in the cellular telecommunications industry including BSS, roaming, billing, payment and reporting systems and telecommunication protocols.

Course Description

You should consider this course if...
– You work in a technology role (like BA, PM, QA or as a Developer) but have limited or no understanding of the industry domain and core business concepts.
– You are familiar with BA, QA, PM and development lead skills but lack a holistic understanding of the telecommunications business domain and supporting technical systems.
– You want to specialize as a BA, PM, QA, or as a Developer in the telecommunications industry.

Are there any course prerequisites?
While there are no formal prerequisites, we recommend this program for students currently working as a BA, PM, QA or as a Developer to gain the most from the covered subject matter.

$150
Self paced learning ?

$400
Instructor lead online ?

  The best 360 degree deep dive of the telecom world
  Project documentation, resume toolkit and interview prep e-book included with course
  Techno-functional architecture of key telecom systems explained
  Real project documentation from telecom projects

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Course Curriculum

+1. Telecom Industry Overview — 4 hours

– Telecom Industry players
– Departments in a typical telecommunications operator

+2. Telecommunication Technology — 2 hours

– High level overview of various Telecom Technologies
GSM, CDMA, GPRS, LTE, Wimax, etc.

+3. Telecom Networks — 2 hours

– Switching
– Transmission
– Spectrum

+4. Introduction to Telecom BSS — 4 hours

– What is Telecom BSS and constituents
– Importance of BSS to a telecom operator
– BSS teams in an operator
– BSS project types – implementation, migration, upgrade, managed operations
– BSS products, vendors, market share

+5. CRM — 6 hours

– Customer Management
– Order Management

+6. Telecom Finance — 2 hours

– Revenue Recognition
– Payment systems

+7. Telecom Analytics — 2 hours

– Campaigns
– Churn Management
– Customer Lifetime Value

+8. Telecom Operations — 4 hours

– Managed Services
Total Time: 26 hours

Course Reviews

Rajiv Sharma

As an entrepreneur & senior leader in the telecommunications space I firmly believe in empowering my employees with valuable training. Thanks Kuebiko for the great partnership and consistent delivery that exceeds our expectations.

Rajiv Sharma – Founder and President at 5th Dimension technologies

Ashok K

As a PM working in the telecom industry I was in a silo for a long time in the same project. This course was a great eye opener on how the various parts of the telecom industry work together. It enhanced my knowledge and perspective tremendously and now I truly understand nuances of my project.

Ashok K – “Project Manager Telecom”

COMPLEMENTARY PRODUCTS

Free if you purchase the course
YOU CAN CHOOSE ANY FROM BUSINESS ANALYSIS / QUALITY ASSURANCE / PROJECT MANAGEMENT

$6.99 for Kindle
$9.99 for Paperback on Amazon

YOU CAN CHOOSE ANY RESUME PACK FROM BUSINESS ANALYSIS / QUALITY ASSURANCE / PROJECT MANAGEMENT
YOU CAN CHOOSE ANY MOCK INTERVIEW PACK FROM BUSINESS ANALYSIS / QUALITY ASSURANCE / PROJECT MANAGEMENT